Shipping policy
We want your Decosignature order to arrive quickly and safely. Here’s everything you need to know about how we ship.
Shipping Costs
- Free standard shipping on all orders of $150 or more, including every 16-piece dinnerware set.
- Orders under $150 ship via standard shipping for a flat rate of $9.99.
Processing Time
- Orders placed by 2:00 p.m. EST (Monday–Friday) are processed and shipped the same day.
- Orders placed after 2:00 p.m. EST, on weekends, or on holidays ship the next business day.
Delivery Time
- Transit time is 1–5 business days after your order ships.
- Total delivery time is usually 1–6 business days from the date you place your order.
- During peak holiday periods, carrier delays may add 1–2 business days.
Shipping Destinations
We currently ship within the United States only. For orders to Hawaii, Alaska, or the U.S. Virgin Islands, please contact us before ordering so we can provide an accurate shipping quote.
Carriers & Warehouse
Orders ship from our warehouse in New Jersey with trusted carriers including FedEx, UPS, and USPS.
Order Confirmation & Tracking
You’ll receive an order confirmation email as soon as you place your order. Once your order ships, we’ll email you a tracking number so you can follow your package to your door.
Damaged or Incorrect Orders
Every piece is carefully wrapped and packed to arrive safely. If your order arrives damaged or you receive the wrong item, please email us within 48 hours of delivery with your order number and photos of the item and packaging. We’ll send a replacement at no extra cost.
Contact Us
Email: care@decosignature.com
Text us: +1 (866) 676-2562
Business Address:
701 Brickell Ave
Miami, FL 33131
United States